features

Messaging and webhooks

Powering streamlined communication with external systems

External systems, such as your Order Management System, often need to perform actions based on activities which occur in the real-world in your facility.

For example, when a shipping label is automatically applied to a carton you may want to notify the customer of this and advise them of the tracking ID for their parcel.

Every action performed, such as applying a shipping label, is captured by Warehouse Lynx as an event. An event includes all the information about the action including the action type (e.g. ‘Document Applied’), time, location, and detailed metadata.

These events can be viewed in the web UI, via the API, and pushed out to external systems via subscriptions. Subscriptions allow your external systems to see the actions occurring in real-time and complete any required tasks, simply and without delays.

Subscribers can receive events via AMQP or Webhooks and because our event publishing mechanisms guarantee at-least-once publishing you can be sure you’ll never miss an event.